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Return Merchandise Policy
There is a 25% restocking fee plus outbound freight on merchandise returned/exchanged for any reason other than a product defect or damage. No merchandise may be returned without written authorization. To receive an RA# (Return Authorization Number) please call us at 1-866-482-8919. If you return any merchandise without an RA# the shipment will be refused and returned to you. A return authorization must be requested within 7 days after receiving the merchandise. Authorized returns must be shipped freight prepaid. Returned goods must be received within 60 days of purchase. Special or non-standard items are not returnable. Please inspect your package immediately upon receipt for shipping damages. For more information about merchandise damaged during shipping, refer to our SHIPPING help section. ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AND WITH THE ORIGINAL CONTENTS AS SHIPPED BY CAMBRO. USED ITEMS CANNOT BE RETURNED FOR ANY REASON OTHER THAN A PRODUCT DEFECT.
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