We check stock on your order before charging your credit card. If all the items on your order are in stock your credit card will be charged and your order will be processed.
Backorders and special orders: The production lead time on backorders or special orders will be confirmed with you prior charging your credit card. Once you approve the production lead time your card will be charged to start production of your order. There is a 3% cancellation fee if you cancel your order after your credit card has been charged.
For orders paid for via check or money order:
Your order will not ship until after your payment has been received and processed. This process generally takes between 7-10 business days from the time your payment is received. Orders paid for by certified bank check or money order will ship upon receipt of payment. Returned checks will be subject to the maximum returned check fee allowed by law.
At DeiEquipment.com we understand that you want the right products, at the right price, at the right time. Therefore you can check the lead time of any product featured on our web site via our toll-free Customer Hot Line number: (866) 482-8919.
DeiEquipment.com makes every effort to get your order to you as soon as possible. In-stock items are generally shipped within 48 to 72 hours after order has been approved. If there is a problem with your order we will contact you within one business day. Special and Custom orders lead time will be provided after the order is received.
Additionally, colors often vary depending on monitor settings and screen resolutions, and may not always display accurately on your screen. Please call us to request a color chip.